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To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a file stocked by a website on your computer or on your mobile lphone in order to gather the data concerning your navigation on this website. The cookies used on our e-shop allow us to identify the services and categories that you’ve visited. The information is used to optimize the users‘ experience by customizing our web page content based on visitors‘ browser type and/or other information.

How we use cookies?

We use different types of cookies. A few things on our websites wouldn’t work without some cookies. Tech people call these strictly necessary cookies. They’re always on when you visit us. Without them, the services that you’ve asked for can’t be provided. Also, as a public service, we collect data from you to help us understand how people are using the Luisa Emma website, so we can make it better. We sometimes get other companies to analyze how people are using the Luisa Emma website.

We use other cookies like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind.

Bear in mind there are some other cookies out there from other companies. These third-party cookies might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.

Cookies in emails

In addition to the cookies we use on this website, we also use cookies and similar technologies in some emails and push notifications. These help us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.

How to control cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. you can try searching the words “cookies”, “manage cookies” and “block cookies” in the following web pages, for instructions for the major internet browsers used. Alternatively, please refer to your browser manufacturer’s instructions by clicking „Help“ in your browser menu.

Further information about deleting or controlling cookies is available at www.aboutcookies.org and www.allaboutcookies.org.


If at any time you would like to contact us with your views about our cookie practices, or with any inquiry relating to your personal information, you can do so by sending an e-mail to us at haveitall@luisaemma.at, or via post at Sedlitzkygasse 18/1/8, Vienna, Austria. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee) and can ask for that information to be corrected or erased where appropriate.

If you have any complaints regarding our handling of Your personal data, we would appreciate the chance to deal with your concerns in the first instance.